This privacy statement discloses the privacy practices
for Remote Approach, located on the world wide web
at http://www.RemoteApproach.com.
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Because this web site wants to demonstrate its commitment
to your privacy, it has agreed to disclose its information
practices. This web site has agreed to notify you
of:
- What personally identifiable information of
yours or third party personally identification
is collected from you through the web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding
collection, use and distribution of the information
- The kind of security procedures that are in
place to protect the loss, misuse or alteration
of information under Remote Approach control
- How you can correct any inaccuracies in the
information.
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If you feel that this company is not abiding by
its posted privacy policy, you should first contact
Remote Approach by email. |
Information Collection and Use |
Remote Approach is the sole owner of the information
collected on this site. We will not sell, share,
or rent this information to others in ways different
from what is disclosed in this statement. Remote
Approach collects information from our users at
several different points on our website. |
Registration |
In order to use portions of this website, a user
must first complete the registration form. During
registration a user is required to give their contact
information (such as name and email address). This
information is used to contact the user about the
services on our site for which they have expressed
interest.
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| Order |
We request information from the user on our order
form. Here a user must provide contact information
(like name and shipping address) and financial information
(like credit card number, expiration date). This
information is used for billing purposes and to
fill customer's orders. If we have trouble processing
an order, this contact information is used to get
in touch with the user. |
Cookies |
A cookie is a piece of data stored on the user's
hard drive containing information about the user.
Usage of a cookie is in no way linked to any personally
identifiable information while on our site. Once
the user closes their browser, the cookie simply
terminates. For instance, by setting a cookie on
our site, the user would not have to log in a password
more than once, thereby saving time while on our
site. If a user rejects the cookie, they may still
use our site. The only drawback to this is that
the user will be limited in some areas of our site.
For example, the user will not be able to participate
in any of our Sweepstakes, Contests or monthly Drawings
that take place. Cookies can also enable us to track
and target the interests of our users to enhance
the experience on our site. |
Some of our business partners use cookies on our
site (for example, advertisers). However, we have
no access to or control over these cookies. |
Log Files |
We use IP addresses to analyze trends, administer
the site, track user's movement, and gather broad
demographic information for aggregate use. IP addresses
are not linked to personally identifiable information.
|
Sharing |
We will share aggregated demographic information
with our partners and advertisers. This is not linked
to any personal information that can identify any
individual person. |
We partner with another party to provide specific
services. When the user signs up for these services,
we will share names, or other contact information
that is necessary for the third party to provide
these services. |
These parties are not allowed to use personally
identifiable information except for the purpose
of providing these services. |
Links |
This web site contains links to other sites. Please
be aware that we Remote Approach are not responsible
for the privacy practices of such other sites. We
encourage our users to be aware when they leave
our site and to read the privacy statements of each
and every web site that collects personally identifiable
information. This privacy statement applies solely
to information collected by this Web site. |
Newsletter |
If a user wishes to subscribe to our newsletter,
we ask for contact information such as name and
email address. |
Surveys & Contests |
From time-to-time our site requests information
from users via surveys or contests. Participation
in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not
to disclose this information. Information requested
may include contact information (such as name and
shipping address), and demographic information (such
as zip code, age level). Contact information will
be used to notify the winners and award prizes.
Survey information will be used for purposes of
monitoring or improving the use and satisfaction
of this site. |
Tell-A-Friend |
If a user elects to use our referral service for
informing a friend about our site, we ask them for
the friend's name and email address. Remote Approach
will automatically send the friend a one-time email
inviting them to visit the site. Remote Approach
stores this information for the sole purpose of
sending this one-time email. The friend may contact
Remote Approach to request the removal of this information
from their database. |
Security |
This website takes every precaution to protect our
users’ information. When users submit sensitive
information via the website, your information is
protected both online and off-line. |
When our registration/order form asks users to enter
sensitive information (such as credit card number
and/or social security number), that information
is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure
page, such as our order form, the lock icon on the
bottom of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when you are just
‘surfing’. |
While we use SSL encryption to protect sensitive
information online, we also do everything in our
power to protect user-information off-line. All
of our users’ information, not just the sensitive
information mentioned above, is restricted in our
offices. Only employees who need the information
to perform a specific job (for example, our billing
clerk or a customer service representative) are
granted access to personally identifiable information.
Our employees must use password-protected screen-savers
when they leave their desk. When they return, they
must re-enter their password to re-gain access to
your information. Furthermore, ALL employees are
kept up-to-date on our security and privacy practices.
Every quarter, as well as any time new policies
are added, our employees are notified and/or reminded
about the importance we place on privacy, and what
they can do to ensure our customers’ information
is protected. Finally, the servers that we store
personally identifiable information on are kept
in a secure environment, behind a locked cage. |
If you have any questions about the security at
our website, you can send an email to admin@RemoteApproach.com.
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Special Offers |
We send all new members a welcoming email to verify
password and username. Established members will
occasionally receive information on products, services,
special deals, and a newsletter. Out of respect
for the privacy of our users we present the option
to not receive these types of communications. |
Site and Service Updates |
We also send the user site and service announcement
updates. Members are not able to un-subscribe from
service announcements, which contain important information
about the service. We communicate with the user
to provide requested services and in regards to
issues relating to their account via email or phone.
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Correction/Updating Personal Information: |
If a user's personally identifiable information
changes (such as your zip code), or if a user no
longer desires our service, we will endeavor to
provide a way to correct, update or remove that
user's personal data provided to us. This can usually
be done at the member information page or by emailing
our Customer Support. |
Choice/Opt-out |
Our users are given the opportunity to ‘opt-out’
of having their information used for purposes not
directly related to our site at the point where
we ask for the information. For example, our order
form has an ‘opt-out’ mechanism so users who buy
a product from us, but don’t want any marketing
material, can keep their email address off of our
lists. |
Users who no longer wish to receive our newsletter
or promotional materials from our partners may opt-out
of receiving these communications by replying to
unsubscribe in the subject line in the email or
email us at admin@RemoteApproach.com. |
Users of our site are always notified when their
information is being collected by any outside parties.
We do this so our users can make an informed choice
as to whether they should proceed with services
that require an outside party, or not. |
Notification of Changes |
If we decide to change our privacy policy, we will
post those changes on our homepage so our users
are always aware of what information we collect,
how we use it, and under circumstances, if any,
we disclose it. If at any point we decide to use
personally identifiable information in a manner
different from that stated at the time it was collected,
we will notify users by way of an email. Users will
have a choice as to whether or not we use their
information in this different manner. We will use
information in accordance with the privacy policy
under which the information was collected. |
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